Help
In short
Already a client? Call the helpdesk and open TeamViewer, and we'll look at your screen right away. Not a client yet? Book an introduction and we'll figure out together how we can help.
Already a client
We help you remotely, straight away. During the call we look at your screen and solve it together.
Not a client yet
We'll still help you. In a first conversation we look at where you're stuck, and whether we're the right partner for you.
Let's see if we clickThe first time you open TeamViewer, macOS asks for permission for Screen Recording and Accessibility. Click Open System Settings and turn TeamViewer on for both. Without that permission, we can't see your screen or click. Not sure? We'll guide you through it over the phone.
We will never ask you out of the blue to install TeamViewer or share your ID. The session always starts with your call to us, or with an appointment you made yourself. Does someone else call or email on behalf of Hi-T with that request? Hang up and contact us using the number on this page.
Every working day from 9 am to 5 pm. You'll find every way to reach us on How to reach us.
